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How to Process a Payment with TSYS

Overview

StudioCloud has partnered with TSYS to provide integrated credit card processing.  Below are instructions on how to process a credit card from the StudioCloud software.

How to Sign Up for a TSYS Account

To sign up for a TSYS account see Recommended Merchant Account For Credit Card Processing

How to Setup Your TSYS Account in StudioCloud

To setup your TSYS account see How to Setup your TSYS Account

How to Process Credit Cards In StudioCloud

StudioCloud you can either process a payment with a new credit card for a customer or with a credit card that has been previously saved in your TSYS account.  Instructions for each of these methods is below.

Important Note: If you are adding or editing a payment from an invoice and you do not save the invoice then the payment information will not be saved.  You must save the invoice.

Processing a Payment with TSYS Using a New Credit Card by Keying in the Card Information

  1. In the Add New Payment or Edit Payment window make sure that the Payment is set to Credit Card
  2. Click the Enter New Credit Card button which will open the Process Credit Card window with as much information filled out as possible. 
  3. Fill out any blank fields in the form
  4. Click the Submit button
  5. If the transaction is successful you will be prompted to save the credit card information for future use.  Click either Yes or No
  6. You will receive a notification that the payment was processed successfully
  7. The Reference ID and Authorization Code will be automatically placed in the notes field and the Credit Card Processed checkbox will be checked
  8. Click the Save button to save all of this information

Processing a Payment with TSYS Using a New Credit Card by Swiping the Card in a MagTek Card Reader 

  1. In the Add New Payment or Edit Payment window make sure that the Payment is set to Credit Card
  2. Click the Enter New Credit Card button which will open the Process Credit Card window with as much information filled out as possible.
  3. Click the "Click here to swipe card" link right below the Submit button
  4. Swipe the card
  5. If the transaction is successful you will be prompted to save the credit card information for future use.  Click either Yes or No
  6. You will receive a notification that the payment was processed successfully
  7. The Reference ID and Authorization Code will be automatically placed in the notes field and the Credit Card Processed checkbox will be checked
  8. Click the Save button to save all of this information

Processing a Payment with TSYS Using a Saved Credit Card

  1. In the Add New Payment or Edit Payment window make sure that the Payment is set to Credit Card
  2. Click the Use Saved Credit Card button
  3. Confirm your password and click the Verify button
  4. Find the credit card you need to process using the last 4 digits of the credit card number and click the Select button
  5. You will be prompted to confirm that you want to charge the amount you specified to the card you selected. Click either Yes or No
  6. If the transaction is successful you will be prompted to save the credit card information for future use.  Click either Yes or No
  7. You will receive a notification that the payment was processed successfully
  8. The Reference ID and Authorization Code will be automatically placed in the notes field and the Credit Card Processed checkbox will be checked
  9. Click the Save button to save all of this information