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How to Get CloudForm and CloudBooking Details For StudioCloud Support

Overview

This tutorial explains how to provide details to a StudioCloud support tech to resolve CloudForm and CloudBooking issues.

How to Access CloudForms and CloudBooking Details

  1. Click on the Cloud Services component
  2. Click on the CloudForms tab
  3. Click the Manage CloudForms button
  4. Find the desired CloudForm and click on the Select Action combobox
  5. Click on the Form Details menu item

How to Copy and Paste the Details into a Live Chat

  1. Follow the instructions under the How to Access CloudForms and CloudBooking Details header
  2. Click the Copy to Clipboard button
  3. Paste the text into the live chat

How to Email the Details to StudioCloud

  1. Follow the instructions under the How to Access CloudForms and CloudBooking Details header
  2. Click the Send to StudioCloud Support button