JavaScript must be enabled in order for you to use Knowledgebase Manager Pro. However, it seems JavaScript is either disabled or not supported by your browser. To use Knowledgebase Manager Pro, enable JavaScript by changing your browser options, then try again. Learn more.

Importing Calendar Types From Successware

Overview

This tutorial will give you the steps to export your sessions from Successware and import them into StudioCloud.

Limitations in Exported The Calendar from Successware

StudioCloud can only import the Date, Session Number, Client, Calendar Type, Calendar Sub-Type, and Status

How to Export Session Information from Successware As A PDF

Open Successware
Go to the Success Tracking
Under File go to the file menu option "Sessions"
Click the "List Sessions" menu item option
Click the "Print Sessions" button and save the file to a PDF
Click the Save button
If StudioCloud is importing your calendar for you please email the file to support@studiocloud.com. If you are importing the calendar yourself please go to the steps below.

A Visual Of The Exporting Process

How To Convert The PDF To A CSV File

The exported pdf must now be converted to a csv file before it can be imported into StudioCloud

Click here to view a tutorial on converting pdf's to csv files.

How to Import Calendar Types Into StudioCloud

Note: StudioCloud does not provide support for the import process below unless you pay for Studiocloud to import the data for you. The following blog post explains why. http://blog.studiocloud.com/2015/02/importing-data-into-studiocloud.html

Go to the Calendar component
Click the Settings tab
Click the Manage Calendar Types button
In the Manage Calendar Types window click the Import Options button
Select the Import from Successware option
Select the Successware file
Click Open to open the Successware file
Click the Save button

How to Import the Calendar from Successware Into StudioCloud

Click here for a tutorial on how to import the calendar from Successware into StudioCloud