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How to get an Adobe AIR Install Log File


This tutorial explains how to find an Adobe AIR installation log file on a Mac, Windows, or Linux computer. 

Where the Log File is Located on Windows

Where the Log File is Located on Mac

  1. Open the console application (/Applications/Utilities/Console). 
  2. Choose system.log from the Log List. 
  3. Go to the File menu option and click on the Save a copy as menu item.

Where to Send the Log File

If you are currently working with a technician or are a paying customer email this file to

If you are not working with a technican and are a free account please go to and post your problem there.