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Mac Adobe Air Fix Install Issue
Issue This tutorial will help you resolve the issue when you receive the following error when trying to install or update Adobe Air on your Mac computer. "An error occurred when trying to install Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
Resolution
- Open your Mac Terminal
- Enter in the following path (after failed installation) cat /private/var/log/system.log *Pay careful attention to the space between cat and /
- You should see the following error: (or an error similar to it)
- /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1088]: error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
- Go to Applications Folder.
- Find a text file named, "Adobe".
- Rename that "Adobe" file.
- Run the Adobe Air Installer file.
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