Overview

This tutorial answers common issues when creating a StudioCloud Account

It says my email address has already been registered. What do I do? 

You may have signed up for a StudioCloud account in the past using that email address. We recommend that you check your email messages for the StudioCloud Verification Email. If you cannot find it, simply email support@studiocloud.com and we can help you determine what your account information is.

The registration form is too large and I can't see the "Submit" button. How can I fix this? 

You may need to simply zoom out using your Internet browser.  On most Microsoft Windows computers you can push the CTRL and + to zoom in or the CTRL and - to zoom out. On most Mac computers you can push the Command key and + to zoom in or the Command key and - to zoom out.

I can select the registration form, but I can't type anything into it. Help!

This is most likely caused by having an out-of-date Adobe Flash player. Click here to update to the latest version of Adobe Flash.