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Adobe Air Framework Damaged

Overview

This tutorial provides instructions on how to resolve an Adobe Air issue when a mac computer says the Adobe Air is damaged. This issue only applies to Mac OS 10.15 (Catalina)

What is the Issue?

This issue is that the gatekeeper program on the mac incorrectly "quarantined" adobe air.

The fastest way to resolve this issue is to install StudioCloud using the instructions below

Click here for install instructions on how to quickly resolve this issue.

How to resolve this issue

Do the following steps to resolve this issue.

  • Open the terminal program
    • The Terminal app is in the Utilities folder in Applications. 
      • To open it, either open your Applications folder, then open Utilities and double-click on Terminal
      • or press Command - spacebar to launch Spotlight and type "Terminal," then double-click the search result.
  • Type in or copy and paste this exact line into the terminal
    • CD /Library/Frameworks
  • Then type in or copy and paste this exact line into the terminal
    • sudo xattr -r -d com.apple.quarantine ./Adobe\ AIR.framework
  • The issue should be resolved now
    • If the issue is not resolved restarting your computer usually resolves the issue.

Need additional help?

If you are a paid studiocloud subscriber or are on your free 15 day StudioCloud trial you can go to live chat on StudioCloud.com to do a screen share with a live chat operator to have them do the above steps for you.

Additional Helpful Terminal Commands

  • If you do the following command it will list out the items that are quarantined
    • ls -l@ ./Adobe\ AIR.framework/

Adobe Forum Post Describing The Issue