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How Do I Change my StudioCloud Business ID and Username?

Overview

This tutorial explains how to change your StudioCloud business id and StudioCloud username.

How to Change your StudioCloud Username

Click here for a tutorial on how to change your StudioCloud username (Requires PartnerBoost or EmployeeBoost subscription)

If you do not have a PartnerBoost or EmployeeBoost subscription there is not a way to change your StudioCloud username. Please refer to the Other Options section below.

First StudioCloud Business ID Change Free with Paid Subscription

Please send an email to support@studiocloud.com with the following information.

  1. Your name and business name
  2. Current StudioCloud Business ID
  3. New StudioCloud Business ID**
  4. A brief explanation regarding the reason to change your information

After you send the email, the StudioCloud Support Team will respond with more information.

Please note that this change will take a few hours to complete as it is a manual process. During the change, do not log into StudioCloud on any computer, internet browser, or mobile device as this may cause errors during the change process. 

You will also have to re-import your invoice logos once the change is completed.

**If you do not have the PartnerBoost or EmployeeBoost account then your new StudioCloud Business ID will also be your username. Your password will not change.

$50 Fee for any additional StudioCloud Business ID Changes

If you would like to change your StudioCloud Business ID again after the initial change there is a one time processing fee of $50.00 and a paid subscription is required as the fee will be charged to the credit card on file.

Other Options

If the above options are not appealing you could do either of the following options.

  • Create a new StudioCloud account with a new email address.
  • Send an email to support@studiocloud.com requesting that they delete your current StudioCloud account. Once they have deleted your StudioCloud account you will be able to sign up with StudioCloud with a new StudioCluod account using your email address.