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1 Getting StudioCloud Updates

Overview StudioCloud uses a minor and major release process. Major releases are usually done once a month and include all of the features that are in the minor releases in them while minor releases are done multiple times per month. You can view the StudioCloud…

2 How Do I Change My Password?

Overview This tutorial explains how to change your password from within the StudioCloud program How to Change Your Password Click on the Settings component Click the Settings tab Click the Manage Personal Settings button Click the Change Personal Password…

3 How Do I Change my StudioCloud Business ID and Username?

Overview This tutorial explains how to change your StudioCloud business id and StudioCloud username. How to Change your StudioCloud Username Click here for a tutorial on how to change your StudioCloud username (Requires PartnerBoost or EmployeeBoost subscription)…

4 How to Change My Email Address

Overview This tutorial explains how to change your email address. Please note that if you want to change your businesses email please see the support article How to Update your Business Contact Information How to Change Your Email Address Click on the Settings…

5 How to Change the Background Image of StudioCloud

Overview This tutorial will provide instructions to change the background image that you see on your computer. How to Change the Background Image of StudioCloud Click on the Settings component Click on the Settings tab Click on the Change Background Image…

6 How to change the date format in StudioCloud

Overview To change the date format used in StudioCloud from Monday/Day/Year to a different format please follow the instructions below. This will change the format used in StudioCloud as well as the format used on the printed invoices. How to Change the Date…

7 How to Change the Font Size of StudioCloud

Overview Some customers prefer a larger font size and, as such, StudioCloud provides the following instructions on how to change the font size in StudioCloud. Support Disclaimer StudioCloud does not support font sizes greater then 10. There is a strong likelihood…

8 How to Change the Temperature Between Celsius and Fahrenheit

Overview The weather module on the Overview page can display the information in either Fahrenheit or Celsius. The default is Fahrenheit but the instructions to change this are below. How to Change the Temperature Between Celsius and Fahrenheit Click on the…

9 How to Change your Business Name

Overview This tutorial will show you how to change your StudioCloud Business name. This will affect CloudAlert emails, printed invoices, printed estimates, etc... How to Change your Business Name Click on the Settings component Click the Manage Business Info…

10 How To Customize Where PDF Files Are Saved

Overview Many of the StudioCloud reports, the invoices, and the estimates are PDF files that are generated and saved on your computer. By default these files will be saved in your Documents folder in the StudioCloud Invoices folder. However, if you would…

11 How to Customize your Currency Symbol

Overview StudioCloud has included a wide variety of currency symbols; however, due to high customer demand you can now use whatever currency symbol you want to use. The currency symbol is used in both the pdf and html invoice templates. How to Customize Your…

12 How to Find the Adobe AIR Version

Overview StudioCloud employees may ask you what version of the Adobe AIR you currently have. How to Find the StudioCloud Desktop Version Open and login to StudioCloud Go to the Settings component Click on the Settings tab Look for "Adobe Air Version" in the…

13 How to Restore a Deactivated Account

OverviewWhen you cancel a subscription with StudioCloud, your account will be active until the end of your next billing cycle and then it will automatically deactivate. In most cases, your accountwill be automatically converted to a free account; however,…

14 How to Send a Test Email and Verify Your Email Account

Overview StudioCloud allows you to setup your own email address to use to send emails to your clients. One important step when setting this up or when an email has stopped working is to make sure that you can successfully send a test email. This tutorial…

15 How to Setup and Use Custom Business Information

Overview Some businesses run into a situation where they need to print an invoice different business details than they normally would use. This support article explains how to setup the custom business details for your printed invoices. Please note, this…

16 How To Setup Business Hours

Overview The business hours are used to schedule the online booking and the scheduling wizard. How To Setup Business Hours Click on the Settings component Click on the Manage Business Hours button Select the days and times you are open during the week Click…

17 How to Update your Business Contact Information

Overview The contact information for your business is used throughout the StudioCloud software including on invoices and CloudAlert emails. So it is important that you keep the contact information up to date. Below are instructions on how to update the business…

18 How to Update Your Time Zone in StudioCloud

Overview StudioCloud uses your time zone to format date and times in CloudAlert emails correctly so it is important that you sent your time zone in the StudioCloud software. In addition, StudioCloud uses your timezone setting to make sure that invoices and…

19 How to Use the LogBook

Overview The StudioCloud LogBook servers multiple uses listed below. Track changes made to information on your local computer and the StudioCloud servers Track outgoing communications with clients made through StudioCloud, StudioCloud CloudAlerts, or even…

20 StudioCloud Phone Support

QuestionDoes StudioCloud have phone support Answer StudioCloud provides the following tier supports. Tier 1 - Community Forum All accounts, including free accounts, can post issues and comments on the forum at http://mystudiocloud.com Tier 2 - Trouble ticket…

21 Using CloudStorage

Overview CloudStorage allows you to save any type of file to clients, sessions/events/appointments, invoices, projects, or tasks and then access it from any computer that uses StudioCloud. This tutorial will show you how to take advantage of this feature.…

22 What Currencies does StudioCloud Support?

Overview To meet the customer demand for StudioCloud around the world StudioCloud has included many currency symbols in the software. However, due to increasing demand you can now specify whatever currency symbol you choose. Please see this article How to…