Many businesses need to track customers that are considering whether to purchase services or products. This tutorial provides instructions on how to setup StudioCloud to tracking those potential clients.
Client Terms
Client
A client is considered a paying customer or a customer that is scheduled to be a paying customer
Prospective Client
A prospective client is considered a customer who could become a paying client in the long term but is not actively making the decision of whether to purchase or schedule
Lead
A lead is considered a customer who is actively being worked with to purchase or schedule
How to Setup Client Pipelines
In order to track leads one or more client pipelines must be created.
Note: You can setup StudioCloud to automatically assign a client pipeline to a new lead by selecting a client pipeline as the default lead pipeline.
The current pipeline stage will be displayed in the button next to the word Pipeline. To change the pipeline stage click on the button and then selected the desired pipeline.
How to View the Pipeline Stage in the List of Leads
To view the pipeline stage in the list of leads do the following:
Click the Client component
Click the Client tab
Click the Leads menu bar
Click the View Columns menu option
Click the Client Pipeline menu option to enable the column