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What is a Conflict Detected Message?

Overview

This tutorial explains what the conflict detected message means and when it appears.

What is a conflict?

In StudioCloud your data is initially saved to your computer and then saved to StudioCloud's servers. Because there is a delay between when data is saved on your computer and when it is finally saved to StudioCloud there are situations where the data that is being saved to StudioCloud's server's can be older then the data that has already been saved to StudioCloud's server's. In this situation a conflict will occur when the data that is older tries to overwrite the data that is newer. 

It will probably be easier to understand an example of the above situation. Lets suppose you are working on StudioCloud on your laptop in the airport and you do not have an internet connection. You edit a client called John Doe and add in a note to John Doe saying that he is a great customer and save the client. Your assistant calls 5 hours later and during the phone call you ask him to add in the note to John Doe saying that he is a great customer because you forgot that you had already added it. Your assistance does so immediately and the note is saved to StudioCloud. A few days later you open up your laptop and StudioCloud automatically starts to sync the data that you entered in the airport. It goes to save the note for John Doe and, at that moment, it detects that your assistant has already done changes to John Doe that are more recent then your changes. As such StudioCloud returns a message to you saying that a conflict was detected when saving John Doe's information. 

When StudioCloud detects a conflict it will display a conflict resolution window which will let you select which items to save between the two conflicting users.

What does StudioCloud do when a conflict is detected?

When StudioCloud detects a conflict it returns a message to the StudioCloud desktop program that has the older data and the StudioCloud desktop program will display a message saying that a conflict was detected for John Doe. The conflict detected window gives the user an option to override the saved information if so desired.